Terms of Service

These terms apply when you browse or buy from Krystal Jewels. By placing an order you accept them.

Who you’re buying from

Krystal Jewels, Krystal Jewels LLC. Contact: kjewelsbiz@gmail.com.

Orders

Placing an order is an offer to buy. The sale is confirmed when we take payment and send your confirmation email. We may decline or cancel an order — for example if an item is out of stock, priced in error, or we suspect fraud — and we’ll refund you in full if we do.

Stock is checked again at the moment you pay, so on rare occasions a last item sells out between adding it to your cart and checking out. If that happens we’ll contact you and refund that item.

Pricing and payment

Prices are in US dollars. The price you pay is the one shown at checkout. Payment is handled by Square; by paying you also accept Square’s own terms. We reserve the right to correct pricing errors before dispatch.

We are based in Florida, USA. If you are buying from outside the US, you are responsible for any import duties or taxes that may apply. Taxes and shipping costs are calculated at checkout. We do not collect VAT or sales tax on international orders.

Shipping and returns

Delivery timings are set out in our Shipping policy, and returns in our Returns & Refunds policy. Both form part of these terms.

In short: returns can be requested within a month of delivery on unworn items in their original packaging, refunds are issued to your original payment method within 3–5 business days of the return passing inspection, and we cover return postage when an item is faulty. Start one with our return form.

Our products

Our jewelry is stainless steel: waterproof and tarnish-free under normal wear. Product photography is as accurate as we can make it, but screens vary and slight differences in finish or tone are normal.

Our pieces are hypoallergenic, but if you have a known allergy to nickel or other metals, please check the product description before ordering. We cannot be held responsible for allergic reactions or infections to the skin.

Your account

You’re responsible for keeping your password secure and for activity under your account. Tell us straight away if you think someone else has access to it. You don’t need an account to buy — you can check out as a guest.

Acceptable use

Don’t attempt to disrupt the site, scrape it at scale, or use it to break the law. We may suspend accounts that do.

Our content

The Krystal Jewels name, logo, photography, and site content belong to us and may not be reused commercially without permission.

Liability

Nothing here limits liability that cannot legally be limited. Otherwise, our liability for any order is limited to what you paid for it.

Governing law

These terms are governed by the laws of the State of Florida.

Questions about these terms

Email kjewelsbiz@gmail.com and we’ll do our best to explain anything that isn’t clear.

Changes

We may update these terms; the version in force is the one published here when you place your order.